Customer Support Jobs Urban Company- iEnergizer

About us

A conglomerate of some of the most sought-after solutions in the digital landscape, we are a global provider of an array of tech-solutions that can help you reimagine the scope of your business. Keeping in mind the big picture, we thrive on digitally transforming businesses through a comprehensive suite of Customer Management and Custom Content Development Services, helping you to reap increased profits through cost-effective, value-rich customer contacts and transformation solutions.

Job Description

Job Description for a Customer Support Role. - International Process

Process Name - Urban Company

Key Responsibilities

  • Overseeing the customer service process.
  • Resolving customer complaints brought to your attention.
  • Conducting quality assurance surveys with customers and providing feedback to the staff.
  • Possessing excellent product knowledge to enhance customer support,
  • Establishing a positive rapport with all clients and customers via phone.
  • Interacting with customers to ensure they have a desirable and shareable experience.


  • Graduate/Undergraduate with 6 months voice experience
  • Experience - International (preferred) and National
  • Decent to Excellent communication skills.
Shift Timings - 5 days working

Male - 6 am - 12 am (any 9 (nine) hours shift) - Rotational Shift

Female - 6 am - 8 pm (any 9 (nine) hours shift) - Rotational Shift

Job Location Noida - A – 37, Gate No – 01, Sector – 60, Noida - 201301
Job TypeFull Time
Remuneration3 – 4.80 Lakhs (CTC)

ixamBee focuses on empowering employees and creating ownership. We motivate team members and give them a free hand to ideate, innovate and scale. We don’t believe in micromanagement but managed by MIS.