Customer Support Jobs Airtel Process- iEnergizer

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Job Description

Job Description for a Customer Support Role. -Domestic Process

Process Name - Airtel - Black RM/Multi/Postpaid

Key Responsibilities

  • Overseeing the customer service process.
  • Resolving customer complaints brought to your attention.
  • Conducting quality assurance surveys with customers and providing feedback to the staff.
  • Possessing excellent product knowledge to enhance customer support,
  • Establishing a positive rapport with all clients and customers via phone.
  • Interacting with customers to ensure they have a desirable and shareable experience.


  • Graduate with 1 year voice experience.
  • Communication and thought process has to be good.
  • Excellent communication skills.
  • Fluent in English
  • Must be comfortable working from the office.
  • Need Immediate Joiners
  • 45 days Paid Training
  • Age Limit - 30 years
  • Male Candidates only
Shift Timings - 5 days working

Male - 6 am - 12 am (any 9 (nine) hours shift) - Rotational Shift

Female - 6 am - 8 pm (any 9 (nine) hours shift) - Rotational Shift

Job Location Noida - A – 37, Gate No – 01, Sector – 60, Noida - 201301
Job TypeFull Time
Remuneration3,20,000 – 3,55,000 Lakhs (In hand)